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Solutions to Galaxy S7 common issues: won’t power down, slow charging, stuck in boot loop

Hello, everyone! Welcome to our new #GalaxyS7 troubleshooting page. because the title suggests, we’re managing a number of the same old troubles S7 users around square measure experiencing. we tend to hope that we tend to shed some light-weight on these issues.


If you're craving for solutions to your own #Android issue, you'll contact the United States of America by victimization the link provided at very cheap of this page.

When describing your issue, please be as elaborate as doable therefore we will simply pinpoint a relevant answer. If you can, kindly embody the precise error messages you're reaching to offer the United States of America a concept wherever to begin. If you have got already tried some troubleshooting steps before emailing the United States of America, check that to say them, therefore, we will skip them in our answers.

Below square measure specific topics we’re conveyance for you today:
Problem 1: Galaxy S7 terribly slow charging issue, erratic charging issue

For the last three days, one day after day in the late afternoon I’ve detected my battery was at concerning twenty-fifth, the phone felt the heat, and shortly when I felt my phone buzz and it shut off. double it had been in my pocket at the trip turned off. nowadays I used to be holding it and had simply detected it aforementioned twenty-second once it went black. whenever it might not flip back on. I blocked it in and it showed the battery image utterly empty, and took quite a while, perhaps twenty minutes, before it showed enough power to show on. I actually have not had any recent updates that I’m tuned in to and no recent new apps. I cleared the cache tonight when reading your troubleshooting guide, similarly as disabling gear VR, and can see if that fixes the matter. but I’m happening a visit on Friday and want my phone to figure therefore I believed I’d see if you have got the other ideas! give thank you! — Monica

Solution: Hi Monica. Your phone is also experiencing a nasty battery downside, therefore, the 1st troubleshooting step that you simply need to require is to recalibrate the battery. Sometimes, the mechanical man might lose track of the particular remaining battery power, therefore, it’s sensible if you'll recalibrate the battery from time to time. Here’s however it works:
Use the phone by enjoying games or doing tasks to hasten power discharge, till the phone turns itself off.
Charge the phone while not turning it back on.
Wait till the battery says it's absolutely charged to 100%.
Wait for Associate in the Nursing hour before unplugging the phone from the charger.
Use the phone till battery reaches the third p.c. The phone ought to put off by itself.
Recharge the phone to 100%, expect Associate in the Nursing hour before unplugging it once more.
The battery ought to currently be recalibrated. Observe however phone works.

If recalibrating the battery won’t facilitate the least bit, that’s the time that you simply ought to take into account returning all settings to their defaults, additionally called manufacturing plant reset.

To manufacturing plant reset your S7, follow these steps:
Turn off your Samsung Galaxy S7.
Press then hold the house and Volume UP keys, then press and hold the ability key.
When the Samsung Galaxy S7 shows on the screen, unleash the ability key, however, continue holding the house and Volume Up keys.
When the mechanical man emblem shows, you'll unleash each key and leave the phone be for concerning thirty to sixty seconds.
Using the amount Down key, navigate through the choices and highlight ‘wipe knowledge/manufacturing plant reset.’
Once highlighted, you'll press the ability key to pick out it.
Now highlight the choice ‘Yes — delete all user data’ victimization the amount Down key and press the ability button to pick out it.
Wait till your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the ability key.
The phone can currently resuscitate longer than usual.

Remember, manufacturing plant reset can address software-related issues. If the phone still behaves unpredictably whereas charging, or if it won’t charge the least bit, you'll assume the dangerous hardware is guilty. You’ll have to be compelled to contact Samsung, therefore, the phone will be repaired or replaced. If it’s provided by your career as a part of your subscription arrange, attempt job them to examine if they will replace the device.

Sometimes, a charging port issue can even manifest symptoms you’re experiencing, therefore, you may need to undertake to employ a wireless charger. If charging is back to traditional (not slow or erratic), which will be a symptom of a dead charging port. you continue to have to be compelled to have the phone replaced, however, a minimum of you'll delay causing it in by charging wirelessly.
Problem 2: Galaxy S7 won’t power down, won’t unlock the screen

Hello. Let Pine Tree State startup by informing you that this is often originally a T-MOBILE, however, i transferred it to my current MetroPCS phone arrange. And when I turned my phone off for a fast restart it's prompting Pine Tree State to enter my watchword which I will use my fingerprints when I enter my watchword should|that has got to|that has to} contain four characters and one must be a letter. and since of this, i can't get into my phone to try to something and it won't let Pine Tree State power down the device either. Please facilitate Pine Tree State. I need to have my phone for work. Thank you.

PHONE DETAILS

Brand: SAMSUNG

Type: GALAXY S7

Model: SM-G930T

Carrier: T-MOBILE TRANSFER TO subway PCS

Version seven candy. — eating apple Pazderski

Solution: Hi eating an apple. First, you would like to make sure that your phone will activate and off commonly. If you’ll not be ready to do this, one thing is unquestionably not right. to examine if you'll flip the phone down, kindly do the following:
Press and hold the ability button (located on the correct fringe of the device).
Tap Restart.
Tap Restart once more to verify.

If you continue to can’t flip the phone off when attempting soft reset, let the phone drain its battery and switch it back on.

Second, you’ll need to try to a manufacturing plant reset (only if the matter returns when charging). make sure also to Recovery Mode 1st, therefore, you'll additionally attempt to clear the cache partition before eventually doing a manufacturing plant reset. Here square measures the steps on a way to boot your S7 to Recovery Mode:
Press then hold the house and Volume UP keys, then press and hold the ability key.
When the Samsung Galaxy emblem shows on the screen, unleash the ability key, however, continue holding the house and Volume Up keys.
When the mechanical man emblem shows, you'll unleash each key and leave the phone be for concerning thirty to sixty seconds.
You can either wipe the cache partition or do a manufacturing plant reset once during this mode.

In case you’ll encounter issues unlocking the screen, there square measure 3 doable solutions that you simply will try:
unlock your device victimization mechanical man Device Manager
unlock your Note five victimization Samsung notice My Mobile
unlock the device by playing a manufacturing plant reset

To unlock the screen victimization mechanical man Device Manager, follow the steps:
Go to the mechanical man Device Manager from a laptop.
Find your Galaxy Note five on the screen.
Enable “Lock & Erase” feature.
Follow the given steps on the page to lock your phone.
Set a short-lived watchword.
Enter the temporary watchword on your Note five.
Create a brand new watchword.

To unlock the screen victimization Samsung notice My Mobile, follow the steps:
In your laptop, head to Samsung notice My Mobile website and check in.
If you have got multiple devices registered, check that to pick out the right one within the higher mitt facet of the screen.
Click on the arrow icon to start finding out your device.
Once the service has placed the device, scroll down choices|the choices} on the correct till you see Unlock My Device option.
Click Unlock My Device.
Enter your Samsung watchword.
Click Unlock.
Problem 3: Galaxy S7 stuck in boot loop

My Samsung S7 is stuck on a resuscitate loop. It shows the “Samsung Galaxy S7 high-powered by Android” screen, then turns black and keeps on doing this till the battery dies.

I’ve tried the manufacturing plant reset and everything. after I hold the amount up, home and power buttons, it goes to the recovery screen. very cheap of the screen says supported API: three and under it, in red it says “dm-verity verification failed” If I hold the amount down, home, and lock buttons it goes to a dark-blue screen to transfer a custom os. If I press continue, it says it’s downloading however never finishes. If I do the manufacturing plant reset factor, it simply starts turning on and off once more. — Kacie.dawn15xo

Solution: Hi Kacie. Hopefully, there’s no hardware issue behind the difficulty. If that’s the case, reflashing the bootloader might assist you to fix the matter. Below square measure the final steps on a way to reflash a bootloader. the precise steps might vary betting on your explicit model, therefore, make sure to try to some analysis so as to seek out a decent guide. The steps below square measure for demonstration functions only:
Look for the right microcode for your phone model and transfer it. check that that you simply choose the correct one. It ought to be identical precise microcode that ran antecedently on your device. we tend to assume that you simply list down the microcode version somewhere. If you probably did not note of it before, there’s an opportunity that you simply might decide the incorrect one. As you'll apprehend currently, victimization Associate in Nursing incorrect microcode will cause complications therefore sensible luck therewith.
Let’s currently say that you simply have known the right microcode. You then need to transfer it to your laptop. The microcode file ought to have a bunch of files in it like Gregorian calendar month, BL_, CSC_, etc.
Look for the file that starts with a label BL; this could be the corresponding bootloader file for this microcode. Once you’ve known the bootloader file, copy it to your computer’s desktop or to the other folder that you simply will simply access.
Proceed with the remainder of the flashing procedure victimization the Norse deity program.
In Odin, click on the BL tab and check that to use the bootloader file you’ve known earlier.
Now, check that that the “Device Added,” standing and its “ID: COM box” has turned blue before touch the beginning button. this can initiate the flashing of your phone’s bootloader.
Restart the phone once the procedure is finished.
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